Receptionist

RECEPTIONIST

DAMONS HOTEL IS LOOKING TO EMPLOY A PART TIME RECEPTIONIST TO JOIN OUR TEAM.

  • Rates of pay starting from £10 per hour, depending on experience.
  • Hours of work are: 7am – 3pm and 3pm to 11pm, 16 hours per week.
  • This will be on a rolling shift rota, working 1 weekend in 3. You will need to be flexible for holiday cover.
  • Previous experience within a guest service environment is an advantage.
  • Damons Hotel is a beautifully appointed superior grade hotel with clean spacious rooms and two hot tub suites.
  • We are located south of Lincoln City and our famous Damons American Rib and Ethans Restaurant share our site and support our hotel.

WHAT WE ARE LOOKING FOR:

  • Excellent communication and organisation skills
  • Confident in customer interactions
  • Ability to work on their own or as part of a team.
  • Computer literate
  • Previous experience in a Receptionist or equivalent position preferred but not essential.
  • You will be the first impression our guests receive. It is imperative that you are a professional, positive and polite individual who has a genuine interest for hospitality and customer service.

KEY RESPONSIBILITIES:

  • Check-in and check-out procedures
  • Completion of audit procedures
  • Demonstrate covering customer service at all times
  • Dealing with guest enquiries and queries in a timely and efficient manner.
  • Maximize room occupancy and use up-selling techniques to promote motel services and facilities.
  • Demonstrate knowledge of motel room rates, packages and promotions.
  • Compliance with motel rules, policies and procedures.
  • Keep reception and lounge area clean and tidy at all times
  • Undertake room checks to ensure cleanliness is to our exacting excellent standards for our guests
  • Knowledge of the area surrounding Lincoln that can be offered to guests as and when required.

GENERAL BENEFITS:

The following are benefits for those who exceed guests’ expectations and assist in upselling to increase room occupancy

  • Free meals on duty
  • Discounted room rates
  • Discounts when dining in Damons or Ethans celebrated Restaurants
  • Damons Motel Breaks offers

Apply Online

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By admin